New Account Registration / Credit Application
Please complete the new account registration / credit application at the link below:
Click here to complete the credit application.
McDonald Uniforms W-9
New Account Welcome Letter
Submit Payment for Invoice via Credit Card
Please click the link below to submit payment for an invoice or quote. We also accept check, cash and direct deposit transfers.
Online Agency Portal Ordering & Allowance Tracking
Why Use UniformSpec.com for Your Department’s Online Ordering & Allowance System?
Click here to view the Online Portal UniformSpec Guide for further instructions and insight.
Partnering with UniformSpec.com ensures your police department benefits from a streamlined, cost-effective, and officer-friendly uniform procurement process. What sets UniformSpec.com apart is its commitment to exceptional customer service, with a dedicated Customer Service Representative (CSR) assigned to your department. This CSR ensures that every officer receives timely, professional assistance with uniform orders, replacements, and special requests.
- Dedicated Customer Service Representative (CSR) for Your Department
Your department will have a direct point of contact—a UniformSpec.com Customer Service Representative (CSR) assigned specifically to handle your agency’s uniform needs.
Employees and department administrators can contact the CSR via phone, email, or live chat for personalized support, eliminating delays from generic customer service queues.
The CSR understands your department’s uniform policies, approved gear, and budget restrictions, ensuring individuals get the correct items every time.
Quick response times for emergency requests ensure employees never go without essential gear.
📞 Direct Contact to Your CSR at UniformSpec.com.
- Hassle-Free Ordering for Officers & Admins
Customized department portal on UniformSpec.com, allowing employees to order pre-approved uniforms and duty gear online.
No out-of-pocket expenses—employees can use their preloaded uniform allowance for direct purchases.
Real-time order tracking so employees and administrators can monitor uniform purchases.
Bulk recruit orders can be coordinated through the CSR to ensure timely, cost-effective uniform distribution for new hires.
- Emergency Replacements & Rush Orders
Employees who need immediate uniform replacements due to damage in the field can contact the CSR directly for expedited orders.
The CSR can authorize emergency purchases to ensure employees receive gear without unnecessary delays.
Rush shipping options are available for urgent uniform needs.
- Standardized Uniforms & Compliance
The CSR ensures all items listed in the department portal meet department regulations for appearance and functionality.
Prevents officers from purchasing unauthorized or non-compliant gear, maintaining a consistent professional look across the department.
Specialized unit packages available for SWAT, K-9, Motorcycle, and Detective divisions.
- Bulk Ordering & Cost Savings
UniformSpec.com offers department-wide bulk ordering for new recruits, ensuring standardized, properly fitted uniforms at discounted rates.
The CSR works with department administrators to streamline the recruit uniform issuance process, ensuring new hires receive gear before their first shift.
As recruits transition to the uniform allowance system, the CSR helps manage phased allocation for a seamless onboarding experience.
- Direct Billing & Budget Control
The department can directly bill purchases through UniformSpec.com, eliminating reimbursement delays for officers.
The CSR provides spending reports for department administrators, ensuring budget oversight and compliance.
Custom spending limits can be set per rank, specialty unit, or tenure, ensuring responsible allocation of department funds.
- Ongoing Support & Partnership
The CSR will hold quarterly check-ins with department administrators to ensure uniform policies are being met and discuss any needed updates or improvements.
Employees can submit feedback on uniform quality and fit, allowing UniformSpec.com to continuously improve product offerings.
The CSR provides updates on new uniform technology, fabric advancements, and department-specific gear improvements.
Why This Matters for Your Department
✔ Your department has a dedicated CSR—no more waiting on hold with generic customer service.
✔ Custom department portals for easy ordering, tracking, and budget control.
✔ Faster uniform fulfillment to keep officers fully equipped and ready for duty.
✔ Emergency replacement support—officers never go without essential gear.
✔ Bulk recruit orders & allowance tracking for smooth onboarding and cost savings.
✔ Real-time spending reports ensure financial accountability.
On-Site Measuring
McDONALD UNIFORMS ON-SITE MEASURING POLICY
At McDonald Uniforms, we are committed to providing top-quality service, including on-site measuring to ensure the perfect fit for your department’s uniforms. Please review our on-site measuring policy below:
• A $200 on-site measuring fee may apply.
• If the session exceeds the time frame agreed upon, an additional fee of $100 per hour will be applied.
• The on-site measuring fee will be billed to the department.
Uniform Repurposing & Alterations
• If repurposing uniforms, please address this with the member/employee ahead of time to avoid delays.
• McDonald Uniforms representatives can assist with tagging items needing alterations; however, they cannot take items back to our office. Any items requiring alterations must be shipped to:
McDonald Uniforms
ATTN: ALTERATIONS
3019 Darnell Road
Philadelphia, PA 19154
To ensure efficiency and minimize additional fees, we encourage departments to have all personnel present and ready at the scheduled time.
If you have any questions or need to coordinate scheduling, please contact us in advance.
Thank you for choosing McDonald Uniforms for your uniform needs!
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