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Frequently Asked Questions                  Visit Uniform Bonus for Postal Service (USPS) Uniforms

How much will shipping cost?                                        

Shipping charges vary depending on where the package ships to, the weight and the shipping turn-around time.  Freight is calculated within the shopping cart.  UPS is the only shipment option on  

In an effort to save you money, we review the order when submitted and your credit card is not charged until the order is reviewed and shipping method and price is accurate.   The shipping charge at checkout is a high estimate provided from UPS.  

What happens if an item is out of stock?

We replenish our stock on a weekly basis, however, there are times when we may be out of stock.  If there is an item backordered, we will ship it to you once it becomes available.   

Backorders are noted on the PACKING SLIP along with availability date. works hard to provide you with the most efficient delivery of superior uniforms and products.  We thank you in advance for your cooperation.  Most importantly, we want to be the reliable source you have come to expect. 

Order Status (including backorders) * please note in the Subject line your name
1-800-426-3291 extension 2228
Please allow us 24 business hours to respond with credible information

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I noticed I made a mistake on my order, what do I do?                

Call 1-800-426-3291 as soon as possible and we will do our best to resolve the mistake.

Can I special order a color, size or style? 

Yes.  Please contact our Uniform Specialist | Product Specialist at 1-800-426-3291.

Is ordering on your web site secure?                  is secured.  This site uses a thawte SSL123 Certificate to offer secure communications by encrypting all data to and from the site. thawte has checked and verified the site's registered domain name.  This information is included in the SSL 123 Certificate that we issue. This enables you to check the site's validity yourself. Always check a site's certificate before entering any sensitive information.

What is your location? 

Our location is 3019 Darnell Road, Philadelphia, PA 19154.

Why should I purchase from We keep really good records!  SSL Certified PA 2010. is operated by a team of uniform experts.  We have over 100 hundred years of experience when it comes to details and uniforms.  We focus on your needs and build your uniform spec to meet your requirements.  Our site is fully integrated with our operating system, therefore, what you select is what you get.  Each and every day we look forward to working closely with our clients and we look forward to building a strong relationship with you.

Do you come to our department to measure our personnel?           

Yes.  We travel upto 150 miles from the Philadelphia Area.  If you are further than this mark, please call Dan McDonald at 1-800-426-3291 or Contact Us.

Do you do embroidery, screen printing and heat sealing? 

Yes.  We have multi embroidery machines in house along with heat sealing equipment.  Our screen printing turn around is astonishing.  Please check us out for any of our custom needs.

How do I get information on specs (Specifications) of products and Account Uniform Specs?

Contact Us to find out more information.

What are the ways I can place my order?      






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Uniform Spec
3019 Darnell Road
Philadelphia, PA 19154

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    Dan, your team is very helpful and knowledgeable. I can't have imagined a more pleasant ...
    -- Bucks County Volunteer Fire Company

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